Fix Problems Receiving Email on an iPhone or iPod Touch
These instructions apply to any
Telnet Email Domains
Telnet Email Domains
These settings work if your email domain is any of the following:
| 995.ca | idirect.com |
| bconnex.net | idmail.com |
| connect.ab.ca | interlinks.net |
| direct.ca | internet.look.ca |
| dsuper.net | lindsaynet.com |
| durham.net | look.ca |
| idirect.ca | telnetmail.ca |
If you can’t receive email try the following:
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On your iPhone or iPod Touch screen tap Settings and then Mail, Contacts, Calendars.
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Select your email account from the list, and then select it again on the next screen.
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Tap Advanced and make sure the Incoming Settings are set to:
Use SSL is On
Authentication is set to Password
Server Port is set to 993
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If everything is correct try turning Use SSL off and setting the port to 143.
Your email will not be encrypted with these settings. - Tap Account at the top of the screen, and then Done on the next screen.
- If you still can’t send email, call 1-855-835-6381.