Fix Problems Sending Email on an Android Device

These instructions apply to any
Telnet Email Domains

If you can’t send email try the following:

  1. Open your email application.

  2. Tap Menu and then Account Settings.

  3. Tap Next until you see the Outgoing server settings and ensure the settings are correct:

    SMTP server:
    Security type: SSL
    Port: 465
    Require sign-in: Selected
    Username: Your email address
    Password: Your password
    iPod outgoing settings screenshot

  4. If the settings are correct try setting the Security type to None and the Port to 25 or 587.
    Your email will not be encrypted with these settings.

  5. If you still can’t receive email, call 1-855-835-6381.