If you can’t send email try the following:

1. Open your email application.


2. Tap Menu and then Account Settings.


3. Tap Next until you see the Outgoing server settings and ensure the settings are correct:
   
   SMTP server: mail.telnetmail.ca
   Security type: SSL
   Port: 465
   Require sign-in: Selected
   Username: Your telnetmail.ca email address
   Password: Your telnetmail.ca password
   


4. If the settings are correct try setting the Security type to None and the Port to 25 or 587.
   Your email will not be encrypted with these settings.


5. If you still can’t receive email, call 1-855-835-6381.