Set up your Email in Windows Live Mail

These instructions apply to any
Telnet Email Domains

Server Settings Server/Host Name Port
SSL
Incoming Mail Server (IMAP) mail.telnetmail.ca 993 (Preferred) Yes
143 No
Incoming Mail Server (POP) mail.telnetmail.ca 995 (Preferred) Yes
110 No
Outgoing Mail Server (SMTP) mail.telnetmail.ca 465 (Preferred) Yes
25 or 587 No

  1. Open Windows Live Mail.

  2. Click the Accounts tab and then click Email.
    Windows live email screenshot

  3. On the Add Your Email Accounts screen fill in your telnetmail.ca email address and password and click Next.
    Windows live add email screenshot

  4. In the Configure Server Setting screen enter the following:

    Server Type: IMAP or POP

    Choose IMAP If…
    • you want to access your email from multiple devices
    • your local storage space is limited
    • you are worried about backing up

    Choose POP If…
    • you want to access your mail only from your computer
    • you need constant access to your email, regardless of internet availability
    • your server storage space is limited

    If you aren’t sure which to use choose IMAP.

    Incoming Server address: mail.telnetmail.ca
    Port: 993 (IMAP)
    995 (POP)
    Requires a secure connection (SSL): Selected
    Authenticate using: Secure Password Authentication
    Log-on username: your telnetmail.ca email address
    Outgoing Server address: mail.telnetmail.ca
    Port: 465
    Requires a secure connection (SSL): Selected
    Requires Authentication: Unselected
    Windows live configure server settings screenshot

  5. Click Next.
    Windows Live Mail should start downloading your telnetmail.ca folders after which you can send and receive email.

  6. If this doesn’t work, try the following settings:

    Incoming Server address: mail.telnetmail.ca
    Port: 143 (IMAP)
    110 (POP)
    Requires a secure connection (SSL): Unelected
    Authenticate using: Secure Password Authentication
    Log-on username: your telnetmail.ca email address
    Outgoing Server address: mail.telnetmail.ca
    Port: 25 or 587
    Requires a secure connection (SSL): Unselected
    Requires Authentication: Unselected

  7. If you still can’t send or receive email, call 1-855-835-6381.