Setting up Your Email in Microsoft Outlook 2013 or Office 365

These instructions apply to any
Telnet Email Domains

Telnet Email Domains

These settings work if your email domain is any of the following:

995.ca idirect.com
bconnex.net idmail.com
connect.ab.ca interlinks.net
direct.ca internet.look.ca
dsuper.net lindsaynet.com
durham.net look.ca
idirect.ca telnetmail.ca

Server Settings Server/Host Name Port
SSL

SSL

SSL (Secure Socket Layer) is a protocol that encrypts information on the internet for security reasons. Using SSL when you set up your email account will encrypt data sent between your mail client and the Telnet mail server to protect your messages and account information.

Incoming Mail Server (IMAP) mail.telnetmail.ca 993 (Preferred) Yes
143 No
Incoming Mail Server (POP) mail.telnetmail.ca 995 (Preferred) Yes
110 No
Outgoing Mail Server (SMTP) mail.telnetmail.ca 465 (Preferred) Yes
25 or 587 No

  1. Open Microsoft Outlook 2013.

  2. Select File from the top left corner.

  3. Select Info and then Add Account.
    Windows Outlook 2013 add account screenshot

  4. Select Manual setup or additional server types and click Next.
    Windows Outlook 2013 add account screenshot

  5. Select POP or IMAP on the Choose Service screen.
    Windows Outlook 2013 add account 3 screenshot

  6. Click Next.

  7. In the Configure Server Setting screen enter the following:

    Choose IMAP If…
    • you want to access your email from multiple devices
    • your local storage space is limited
    • you are worried about backing up

    Choose POP If…
    • you want to access your mail only from your computer
    • you need constant access to your email, regardless of internet availability
    • your server storage space is limited

    If you aren’t sure which to use choose IMAP.

    Incoming mail server: mail.telnetmail.ca
    Outgoing mail server (SMTP): mail.telnetmail.ca
    User Name: Your telnetmail.ca email address
    Password: Your telnetmail.ca email password
    Windows Outlook 2013 add new account screenshot

  8. Click More Settings…

  9. On the Internet E-mail Settings screen select My outgoing server (SMTP) requires authentication and click OK.
    Windows Outlook 2013 internet email settings screenshot

  10. Click Next on the Internet E-mail Settings screen.

  11. Click Finish.
    You should now be able to send and receive email.

  12. If you still can’t send or receive email, call 1-855-835-6381.